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Testimonial

Hi Kevin.

Finally got my conservatory built see attached picture. Just wanted to thank you, Kevin and the whole team for all your support.

The product you sell is excellent and I am now thoroughly enjoying relaxing in my conservatory. It was along journey but with your help I finally got there.

The conservatory just fitted together beautifully, no missing or damaged parts, as I said earlier fantastic product backed up with brilliant support.Cheers

Dave Paulin Inverness.

durabase

Delivery Info for UK Mainland, Scotland and Ireland:Conservatory Kit and Garden Buildings

Delivery Info for UK Mainland, Scotland and Ireland: Conservatory Kit
We don’t just load your conservatory onto our transport and then expect you to unload it, we deliver your dream conservatory to your door, at no extra cost!


Delivery Info for UK Mainland, Scotland and Ireland: Conservatory Kit

Our deliveries to the UK mainland are usually within 28 days

NO additional surcharges for delivery to Scotland

Conservatory Kit now delivers to Ireland


When your conservatory is delivered and unloaded, larger Items such as doors and panels become imediately apparent whilst still being imaculately labelled and identified. All packages are referenced A,B,C etc and Contained within PACK (A) along with the main instructions is a set of component check lists which you will use to identify the items contained within each pack.

As you can see from the photo’s packing of our conservatory is just as important us as the design of your conservatory. Each Item in the ancillary pack is laid out and photographed with you name and job identification. This photograph is then attached to the ancillary pack so that you can check off each individual item (if you wish).



This attention to detail is what we believe makes the difference.

All our conservatory kits come on our own transport and are preglazed so now glass is broken and then banded to a pallet as shown


DURABASE Advanced Base and Wall Systems for Conservatory Kit

TWENTY-FIVE YEAR GUARANTEE

Subject to the conditions listed below, for a period of twenty-five years from the date of supply, Wye Valley Engineering Ltd undertakes to replace or repair, at its sole discretion but free of all charges, any fault which develops due to defective materials or workmanship relating to the manufacture of its products.

Conditions

Wye Valley Engineering Ltd shall only be bound by the terms of the above twenty five year guarantee providing that:

  • The installation of their products has been completed according to the installation instructions supplied with the product.
  • The Customer gives Wye Valley Engineering Ltd full details of any alleged defect, in writing, and within a period of one month from the defect first becoming apparent.
  • The Customer gives Wye Valley Engineering Ltd a reasonable opportunity of inspection, testing or otherwise ascertaining the nature and extent of the alleged defect.
  • The Customer allows Wye Valley Engineering Ltd to rectify any defect or defects and to use its discretion in the choice of material, the time and period of rectification. If the product has been adapted, altered or tampered with in any way by persons not authorised by Wye Valley Engineering Ltd this may affect the guarantee.
  • This guarantee excludes damage or faults due to accident, misuse or neglect, fair wear and tear and acceptable phenomena.

This guarantee and undertaking is given conditional upon the account for the product having been paid in full under the terms of the contract, or otherwise secured to the satisfaction of Wye Valley Engineering Ltd as acknowledged in writing and there was lodged with Wye Valley Engineering Ltd on completion. The guarantee is transferable.



Durabase is a trade name of Wye Valley Engineering Ltd, Durabase House, Netherwood Road,
Rotherwas Industrial Estate, Hereford, HR2 6JU

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